Privacy Policy
Last Updated: 2026
Truelight Services ("we," "us," "our," or "Company") operates the truelight-services.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our site. By accessing and using truelight-services.co.uk, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and other details you voluntarily provide when signing up for newsletters or submitting enquiries.
- Technical Data: IP address, browser type, operating system, referring URL, pages visited, and time spent on pages.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Information about how you interact with our content, including clicks, scrolls, and referral sources.
How We Use Information
We use the collected information for the following purposes:
- To improve website functionality, user experience, and content relevance.
- To conduct analytics and understand visitor behaviour patterns.
- To track affiliate commissions and performance metrics from linked betting sites.
- To send marketing communications (where you have opted in).
- To comply with legal obligations and prevent fraudulent activity.
- To personalise content recommendations.
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Used to track referrals to casino and betting partners and calculate affiliate commissions.
- Marketing Cookies: Enable targeted advertising and retargeting campaigns.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect site functionality. For more information, visit www.aboutcookies.org.
Third-Party Links
Our website contains links to third-party betting sites, casinos, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external websites. When you click on links to external sites, you leave our domain, and we encourage you to review their respective privacy policies before providing any personal information or engaging in gambling activities.
We recommend checking the licensing and regulatory status of any casino or betting operator before using their services.
Your Rights
Under UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how your data is used.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Opt-out of marketing communications and certain processing activities.
- Right to Lodge a Complaint: Contact the Information Commissioner's Office (ICO) at www.ico.org.uk.
If you are a resident outside the UK/EU, you may have additional rights under applicable laws such as the California Consumer Privacy Act (CCPA) or other regional regulations.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Generally:
- Email addresses and subscriber data are retained until you unsubscribe.
- Analytics and usage data are typically retained for 12-24 months.
- Affiliate tracking data is retained in accordance with our partner agreements and legal requirements.
You may request deletion of your data at any time, subject to legal retention obligations.
Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: truelight-services.co.uk
We will respond to your request within 30 days (or as required by UK GDPR).
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable legislation. We will notify you of material changes via email or a prominent notice on our website.